Patient Access & Scheduling Coordinator

Baptist Health Care; Pensacola (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Baptist Health Care is seeking a Medical Receptionist I in Pensacola, FL. The role greets patients, registers them in the practice management system, and collects demographics and insurance details with accuracy.

You will schedule appointments, collect copays, verify benefits, and explain financial requirements. Strong communication and computer skills are essential for patient interactions and referrals processing.

Qualifications

• High School Diploma or equivalent required.
• Excellent verbal and written communication.
• Proficient with computers and office software.

Responsibilities

• Greets visitors and registers patients in the practice management system.
• Enter patient demographics and verify insurance information.
• Schedule appointments and confirm reminders; manage no-shows.
• Collect copays and process payments; verify benefits.
• Take incoming calls professionally and route as needed.
• Coordinate referrals and obtain prior authorizations when required.
• Work with Baptist Medical Group, insurers, patients and families.

Skills

Communication skills

Organization

Prioritization

Computer proficiency

Customer service

Education

High School Diploma

Tools

Practice management software

Job description

Baptist Health Care is seeking a Medical Receptionist I in Pensacola, FL. The role greets patients, registers them in the practice management system, and collects demographics and insurance details with accuracy.

You will schedule appointments, collect copays, verify benefits, and explain financial requirements. Strong communication and computer skills are essential for patient interactions and referrals processing.