Medical Office Receptionist

Talentify; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student loan forgiveness

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for the Family Care 18145 clinic in Texas. This full-time role involves patient check-in, scheduling, and handling insurance information within an EMR system.

The position requires a high school diploma and healthcare or customer service experience in a clinical setting, with typical hours Monday–Friday, 7:15am–4:15pm. Benefits include a strong health and retirement package.

Qualifications

• High School Diploma or Equivalent required.
• 6 months healthcare or customer service experience in a clinical setting or office environment preferred.
• Ability to perform patient check-in/check-out, collect payments, and manage documentation.

Responsibilities

• Performs patient check-in at the time of visit and completes all paperwork to ensure efficient admitting.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access materials into the electronic medical record.
• Prepare charts for patient appointments with complete information.
• Conduct all duties related to patient check-out including pricing and follow-up appointments.
• File and retrieve records and assist with registration documents in EMR.
• Confirm next day appointments and inform patients of required documentation and time-of-service details.
• Follow up with patients regarding Missed Appointment Policy and related communications.
• Perform other duties as assigned.

Skills

Healthcare experience

Customer Service experience

Education

High School Diploma or Equivalent

Job description

Open — Texas Health Resources has a posting for this job. Posted 30 Sep 2026.

About this job

Medical Office Receptionist – Family Care 18145

Bring your passion to Texas Health so we are Better + Together

Work hours: Full-time, 40 hours a week; Monday through Friday 7:15am – 4:15pm

Family Care 18145 highlights:

• Ability to develop a career with a well-established company
• Opportunity to make a positive contribution
• Opportunity to enhance your goals and values

Here’s What You Need

Education

• H.S. Diploma or Equivalent (Required)

Experience

• 6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. (Preferred)

What You Will Do

• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and directs them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts. 10%
• Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
• Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
• Perform other duties as assigned.

Additional perks of being a Texas Health Physicians Group Medical Office Receptionist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Learn more about our culture, benefits, and recent awards.