Medical Office Receptionist

Texas Health Resources; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical

Dental

Paid Parental Leave

Flexible spending

Tuition reimbursement

Student Loan forgiveness

Job summary

Texas Health Resources in Plano seeks a Medical Office Receptionist for Family Care 18445. This full-time role supports patient intake and clinic operations, ensuring smooth front-desk activities and accurate documentation.

Responsibilities include patient check-in, scheduling, collecting insurance information, and coordinating with providers to maintain efficient service in a primary care setting. Benefits and growth opportunities accompany a stable healthcare career.

Qualifications

• High school diploma or equivalent required.
• Six months healthcare or clinical office customer service preferred.

Responsibilities

• Under direct supervision, the Receptionist handles patient intake and clinic support.
• Check-in patients and complete paperwork for admitting process.
• Answer calls and direct them appropriately.
• Schedule appointments per office guidelines.
• Collect patient insurance information and summarize copays/deductibles.
• Scan and attach ID, referrals, and insurance cards into EMR.
• Prepare charts for appointments with complete information.

Skills

Healthcare experience

Customer service

Multitasking

Education

High School Diploma or equivalent

Job description

Open — Texas Health Resources has a posting for this job. Posted 24 Oct 2026.

This posting

Opens texashealth.taleo.net. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.

About this job

Medical Office Receptionist – Family Care 18445

Bring your passion to Texas Health so we are Better + Together

Work hours: Full-time, 40 hours weekly, Monday through Thursday 7:45am to 5:00pm; Friday 7:45am – 12:00pm

Family Care 18445 highlights:

• Friendly, team-oriented environment with awesome staff and providers
• Opportunities for learning and career growth

Here’s What You Need

Education

• High School Diploma or equivalent (required)

Experience

• Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)

What You Will Do

• Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and directs them appropriately.
• Schedule appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Additional perks of being a Texas Health Physicians Group Medical Office Receptionist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].