Patient Services Coordinator - Medical Office & Front Desk

61st Street Service Corp; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

The 61st Street Service Corporation, partnering with ColumbiaDoctors, seeks a Medical Practice Associate to cover faculty practice departments and locations, including the main reception desk.

You will greet patients, collect demographics and insurance data, verify eligibility, schedule follow-ups, collect copays, and support administrative needs across departments, contributing to efficient operations in a large multi-specialty network. Epic knowledge is a plus.

Qualifications

• HS Diploma required.
• Bachelor's degree helpful.
• 1 year minimum experience in an office environment preferred.
• Knowledge of Epic or other electronic medical records system desired.
• Ability to work flexible hours/days.
• Knowledge of Spanish is a plus.

Responsibilities

• Greet and interact with patients.
• Answer telephone calls.
• Collect update and verify patient demographic and insurance information and referrals in patients chart.
• Perform insurance eligibility and verification as needed.
• Check patients in for their appointments and make follow up appointments.
• Collection of copayments and posting of payments daily reconciliation of the cash drawer.
• Obtain insurance pre authorizations for treatments and diagnostic procedures.
• Schedule follow up care and provide patient with appointment card and necessary instructions.
• File and pull charts as needed.
• Facilitate physician and patient administrative needs.
• Completes other duties as assigned.

Education

HS Diploma

Bachelor's degree

Tools

Epic

Job description

The 61st Street Service Corporation, partnering with ColumbiaDoctors, seeks a Medical Practice Associate to cover faculty practice departments and locations, including the main reception desk.

You will greet patients, collect demographics and insurance data, verify eligibility, schedule follow-ups, collect copays, and support administrative needs across departments, contributing to efficient operations in a large multi-specialty network. Epic knowledge is a plus.