Medical Practice Coordinator — Front Desk & Admin

61st Street Service Corporation; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Paid Time Off

Benefits package

Job summary

61st Street Service Corporation provides administrative and clinical support for ColumbiaDoctors in the Northeast. The Medical Practice Associate will be assigned to cover faculty practice departments and the main reception desk.

Responsibilities include greeting patients, collecting demographics and insurance data, verifying eligibility, scheduling follow-ups, handling copays and postings, obtaining pre-authorizations, and assisting physicians and patients with administrative needs.

Qualifications

• 1 year minimum experience in an office environment preferred.
• Knowledge of Epic or other electronic medical records system desired.
• Ability to work flexible hours/days.
• Knowledge of Spanish is a plus.

Responsibilities

• Greet and interact with patients. Answer telephone calls.
• Collect, update and verify patient demographic and insurance information and referrals in patient’s chart.
• Perform insurance eligibility and verification as needed.
• Check patients in for their appointments and make follow up appointments.
• Collection of copayments and posting of payments, daily reconciliation of the cash drawer.
• Obtain insurance pre-authorizations for treatments and diagnostic procedures.
• Schedule follow up care and provide patient with appointment card and necessary instructions.
• File and pull charts as needed.
• Facilitate physician and patient administrative needs.
• Completes other duties as assigned.

Skills

Patient interaction

Phone etiquette

Spanish language

Tools

Epic EMR

Job description

61st Street Service Corporation provides administrative and clinical support for ColumbiaDoctors in the Northeast. The Medical Practice Associate will be assigned to cover faculty practice departments and the main reception desk.

Responsibilities include greeting patients, collecting demographics and insurance data, verifying eligibility, scheduling follow-ups, handling copays and postings, obtaining pre-authorizations, and assisting physicians and patients with administrative needs.