Patient Services Coordinator — Medical Office Assistant I

Johns Hopkins Medicine; Rockville (MD); Presencial; USD 26 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision Insurance

Retirement Savings Plan with employer

Paid Time off & Holidays

Employee Tuition assistance

Refer a friend program

Wellness programs

Resumo da oferta

Johns Hopkins Community Physicians is hiring a Medical Office Assistant to deliver courteous patient service, schedule appointments, and manage referrals and messages. The role supports providers by handling insurance verification and patient demographics in a busy office setting.

Ideal candidates have a high school diploma, at least two years in healthcare or customer service, and familiarity with EPIC software. Full-time hours, benefits, and tuition assistance accompany this opportunity.

Qualificações

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!

Responsabilidades

• Provide excellent customer service to our patients at JHCP.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Verify insurance and collect demographics.

Conhecimentos

Customer service

Healthcare experience

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

Johns Hopkins Community Physicians is hiring a Medical Office Assistant to deliver courteous patient service, schedule appointments, and manage referrals and messages. The role supports providers by handling insurance verification and patient demographics in a busy office setting.

Ideal candidates have a high school diploma, at least two years in healthcare or customer service, and familiarity with EPIC software. Full-time hours, benefits, and tuition assistance accompany this opportunity.