Bilingual Medical Office Assistant I - Mon-Fri, 40h

Johns Hopkins Medicine; Baltimore (MD); Presencial; USD 26 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, Vision Insurance

Retirement savings with employer match

Paid time off & holidays

Tuition assistance for employees and a

Refer a friend program

Health & Wellness programs

Resumo da oferta

Johns Hopkins Community Physicians (JHCP) is hiring a Medical Office Assistant in Baltimore. The role centers on delivering excellent patient service, handling scheduling, refills, referrals, and messages for providers in a busy clinic.

Ideal candidates have higher education credentials and 2+ years in healthcare or customer service, with EPIC experience considered a plus. Training and security access requirements apply to ensure compliant operations.

Qualificações

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to pass required training to obtain security access (EMR, insurance training, government and commercial).

Responsabilidades

• Provide excellent customer service to our patients at JHCP.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Verify insurance and collect demographics.

Conhecimentos

Customer service

Phone skills

Patient check-in/out

Insurance verification

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Descrição da oferta de emprego

Johns Hopkins Community Physicians (JHCP) is hiring a Medical Office Assistant in Baltimore. The role centers on delivering excellent patient service, handling scheduling, refills, referrals, and messages for providers in a busy clinic.

Ideal candidates have higher education credentials and 2+ years in healthcare or customer service, with EPIC experience considered a plus. Training and security access requirements apply to ensure compliant operations.