Medical Office Assistant I — Patient Care & Scheduling

Johns Hopkins Medicine; Falls Church (VA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Free Parking

Retirement Plan

Paid Time Off

Tuition Assistance

Refer a Friend

Wellness Programs

Job summary

Johns Hopkins Community Physicians in Arlington, VA is seeking a Medical Office Assistant to join our team. This full-time role involves greeting patients, scheduling appointments, processing referrals and medications, and handling insurance verification and co-pays.

Ideal candidates have a high school diploma or GED and 2+ years in healthcare or customer service; EPIC experience is a plus. Benefits include health, dental, vision insurance and paid time off.

Qualifications

• High School Diploma or GED required or equivalent.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful.

Responsibilities

• Provide excellent customer service to patients.
• Schedule appointments, process refills, process referrals, and take messages for providers.
• Provide surgical scheduling to patients.
• Check patients in and out.
• Verify insurance and collect demographics.
• Collect co-pays.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC

Job description

Johns Hopkins Community Physicians in Arlington, VA is seeking a Medical Office Assistant to join our team. This full-time role involves greeting patients, scheduling appointments, processing referrals and medications, and handling insurance verification and co-pays.

Ideal candidates have a high school diploma or GED and 2+ years in healthcare or customer service; EPIC experience is a plus. Benefits include health, dental, vision insurance and paid time off.