Patient Services Coordinator - Medical Office

GI Associates; Stevens Point (WI); On-site; USD 30,000 - 47,000; Full time

Job summary

GI Associates in Stevens Point, Wisconsin, is hiring a full-time Medical Receptionist to join our on-site team. You will welcome patients, manage check-ins and phone inquiries, schedule appointments, and support referrals across our offices.

Ideal candidates have a high school diploma and 1–2 years of medical office reception experience. You will handle demographics, insurance information, co-pays, and maintain confidentiality in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years medical office reception experience preferred.
• Advanced healthcare office training is a plus.

Responsibilities

• Greet patients and guests in a friendly, professional manner.
• Complete patient check-in with accurate demographic and insurance data.
• Collect co-pays and issue receipts.
• Answer phone calls promptly and schedule patient appointments.
• Process referrals and load patient data into the EMR.
• Maintain confidentiality and manage office records and supplies.

Skills

Customer service

Phone etiquette

Interpersonal skills

Multitasking

Data entry

Education

High school diploma or equivalent

Healthcare office certification

Tools

EMR software

Practice management software

Microsoft Word

Microsoft Excel

Phone system

Job description

GI Associates in Stevens Point, Wisconsin, is hiring a full-time Medical Receptionist to join our on-site team. You will welcome patients, manage check-ins and phone inquiries, schedule appointments, and support referrals across our offices.

Ideal candidates have a high school diploma and 1–2 years of medical office reception experience. You will handle demographics, insurance information, co-pays, and maintain confidentiality in a fast-paced environment.