Patient Care & Scheduling Specialist — No Weekends

Tech9; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

No weekends

No holidays

PTO & paid anniversary day

7% retirement contribution & 401(k)

Medical, dental & vision insurance

Flexible spending plan

Short- & long-term disability

Life insurance

Job summary

GI Associates is seeking a Patient Service Representative to support physicians and patients across southeast Wisconsin. The role involves EMR/EPIC use, patient scheduling, education, and coordinating labs and procedures while maintaining confidentiality in a fast-paced GI practice.

The ideal candidate has a high school diploma, CMA certification preferred, and strong communication skills. The position may require travel to other GI locations to support operations.

Qualifications

• High School diploma or equivalent
• CMA certification preferred
• BLS/CPR certification – training available once hired
• Strong communication and problem-solving skills
• Ability to communicate effectively with patients, family members, physicians, co-workers, and outside customers
• Willingness and ability to travel to other GI Associates locations as needed

Responsibilities

• Prepares EMR for office hours and procedures as needed
• Rooms patients and obtains vital signs, chief complaints, updates medication list
• Schedules labs, endoscopy procedures, x-rays, or ancillary appointments
• Conducts patient education with handouts
• Maintains confidentiality and a clean workstation
• Notifies pre-certification department of scheduled procedures
• Answers and follows up on patient phone calls in a timely fashion
• Assists with patient walk-ins as needed
• Assists with office procedures when needed

Job description

GI Associates is seeking a Patient Service Representative to support physicians and patients across southeast Wisconsin. The role involves EMR/EPIC use, patient scheduling, education, and coordinating labs and procedures while maintaining confidentiality in a fast-paced GI practice.

The ideal candidate has a high school diploma, CMA certification preferred, and strong communication skills. The position may require travel to other GI locations to support operations.