Medical Office Receptionist: Patient Access & Scheduling

CommonSpirit Health; Folsom (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, handle calls, collect demographics and verify insurance. You will schedule appointments and perform clerical duties to support daily clinic operations and high-quality patient care.

The role requires strong customer service, interpersonal and organizational skills, with experience in a fast-paced outpatient environment or related setting.

Qualifications

• Six (6) months experience in outpatient setting as Medical Office Receptionist preferred; or equivalent in a high-volume customer service role; or six (6) months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
• High School diploma or equivalent required
• Excellent interpersonal, organizational, and customer service skills are essential
• Keyboarding skills and ability to use computer equipment and software are required

Responsibilities

• Greet patients and be the primary phone contact for the clinic
• Collect and update demographics and insurance information, verify eligibility
• Schedule appointments using electronic practice management system and handle clerical duties

Skills

Customer service

Phone etiquette

Interpersonal skills

Organizational skills

Keyboarding

Education

High School diploma or equivalent

Tools

Electronic practice management system

Telephone system

Job description

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients, handle calls, collect demographics and verify insurance. You will schedule appointments and perform clerical duties to support daily clinic operations and high-quality patient care.

The role requires strong customer service, interpersonal and organizational skills, with experience in a fast-paced outpatient environment or related setting.