Medical Front Desk Specialist – Patient Care & Scheduling

CommonSpirit Health; Folsom (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients and coordinate front-desk activities at our California clinics. You will handle phone inquiries, collect demographics and insurance data, and verify eligibility to support efficient patient flow.

The role requires strong interpersonal skills, attention to detail, and proficiency with practice management systems to maintain smooth clinic operations and quality patient care.

Qualifications

• Six months experience in outpatient setting as a Medical Office Receptionist preferred or equivalent high-volume customer service role.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Keyboarding skills and ability to use computer equipment and software required.

Responsibilities

• Greet patients, physicians and visitors and provide excellent customer service.
• Serve as primary phone contact for clinic calls and relay messages.
• Collect and update demographics and insurance information; verify health plan eligibility.
• Schedule appointments using an electronic practice management system; perform other clerical duties.

Skills

Customer service

Interpersonal skills

Organizational skills

Keyboarding

Computer skills

Education

High School diploma

Tools

Electronic practice management system

Job description

Dignity Health Medical Foundation is seeking a Medical Office Representative to greet patients and coordinate front-desk activities at our California clinics. You will handle phone inquiries, collect demographics and insurance data, and verify eligibility to support efficient patient flow.

The role requires strong interpersonal skills, attention to detail, and proficiency with practice management systems to maintain smooth clinic operations and quality patient care.