Patient Services Coordinator (Medical Front Desk)

Lawall Prosthetics & Orthotics; Lawrenceville (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Lawall Prosthetics & Orthotics in Lawrenceville, NJ is seeking a friendly Medical Receptionist to support daily operations of a busy office. You will be the first point of contact for patients and visitors, ensuring a welcoming and professional experience.

The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced medical setting, contributing to smooth clinic workflow.

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist in a busy medical office preferred.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a team environment.
• Basic computer skills and familiarity with Microsoft Office.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take messages.
• Schedule and confirm patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient demographic and contact information.
• Collect and verify necessary patient paperwork.
• Assist with scanning, filing, and maintaining patient records.
• Communicate with patients and staff regarding appointment-related questions.
• Provide general administrative and clerical support to the office.
• Maintain an organized and professional reception area.
• Perform other administrative duties as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Lawall Prosthetics & Orthotics in Lawrenceville, NJ is seeking a friendly Medical Receptionist to support daily operations of a busy office. You will be the first point of contact for patients and visitors, ensuring a welcoming and professional experience.

The ideal candidate will have strong customer service and communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced medical setting, contributing to smooth clinic workflow.