Patient Services Coordinator IV

Novant Health; Hardeeville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a healthcare administrative professional to ensure accurate recording of patient demographics and insurance data, manage patient charges and collections, and schedule appointments with precision.

The role requires strong communication, confidentiality, and teamwork, with cross-training across multiple administrative functions to support a high-performing office team.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required; other related experience may be considered.
• Knowledge of medical office software for updating patient demographics, posting charges, copays, and scheduling appointments; excellent verbal communication; ability to work with changing priorities; strong organization, problem solving and confidentiality; team player; initiative; basic medical terminology; familiarity with coding requirements for practice specialty.

Responsibilities

• Record patient demographics, insurance information, patient charges and collections accurately.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Medical office software

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC systems

Job description

What We Offer

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

What You'll Do

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

194967