Patient Services Coordinator IV: Medical Office & Billing

Novant Health; Hardeeville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a healthcare administrative professional to ensure accurate recording of patient demographics and insurance data, manage patient charges and collections, and schedule appointments with precision.

The role requires strong communication, confidentiality, and teamwork, with cross-training across multiple administrative functions to support a high-performing office team.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required; other related experience may be considered.
• Knowledge of medical office software for updating patient demographics, posting charges, copays, and scheduling appointments; excellent verbal communication; ability to work with changing priorities; strong organization, problem solving and confidentiality; team player; initiative; basic medical terminology; familiarity with coding requirements for practice specialty.

Responsibilities

• Record patient demographics, insurance information, patient charges and collections accurately.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Medical office software

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking a healthcare administrative professional to ensure accurate recording of patient demographics and insurance data, manage patient charges and collections, and schedule appointments with precision.

The role requires strong communication, confidentiality, and teamwork, with cross-training across multiple administrative functions to support a high-performing office team.