Concierge Coordinator

Insight Health Systems; Chicago (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short- and long-term disability insurance

Basic life insurance

Job summary

A healthcare organization in Chicago is hiring a Concierge Coordinator. This entry-level role involves scheduling appointments, greeting patients, and ensuring high satisfaction levels. Ideal candidates will have a High School Diploma and strong communication skills. Benefits include paid sick and vacation time, health insurance, and more after certain employment periods. Commitment to patient confidentiality and excellent customer service is essential.

Qualifications

• Strong communication abilities, both oral and written.
• Customer service skills are crucial for this role.
• Ability to read and follow instructions effectively.

Responsibilities

• Schedule appointments with physicians.
• Connect patients with various resources.
• Greet patients and ensure satisfaction.
• Provide comfort and answer patient inquiries.
• Maintain confidentiality per HIPAA guidelines.

Skills

Excellent oral and written communication skills

Strong customer service orientation

Ability to read work orders and follow verbal instructions

Smiling, positive attitude

Education

High School Diploma

Job description

Concierge Coordinator

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Pay Range

Base pay: $20.00/hr - $22.00/hr

About Insight

Insight Hospital and Medical Center Chicago is dedicated to delivering world‑class patient care and building a comprehensive community hospital in Bronzeville. Employees provide compassionate care and uphold high quality, kindness, and confidentiality.

Responsibilities

• Schedule appointments with primary care and specialty physicians.
• Connect patients with resources (Medicaid, food stamps, etc.).
• Greet and welcome patients, ensuring 99% satisfaction.
• Provide comfort, anticipate anxieties, and answer questions.
• Record and collect patient information for follow‑up.
• Maintain confidentiality, HIPAA compliance, and protect patient rights.

Qualifications

• High School Diploma required.
• Excellent oral and written communication skills.
• Ability to read work orders and follow verbal instructions.
• Smiling, positive attitude.
• Strong customer service orientation.

Benefits

• Paid Sick Time – effective 90 days after employment.
• Paid Vacation Time – effective 90 days after employment.
• Health, vision & dental benefits – eligible 30 days after employment.
• Short‑ and long‑term disability and basic life insurance – after 30 days.

Insight Health Systems is an equal‑opportunity employer and values workplace diversity. Insight Employees are required to be vaccinated for COVID‑19 unless an accommodation is warranted.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Hospitals and Health Care