Patient Services Coordinator - Imaging & Insurance (PT)

Mary Washington Healthcare Incorporated; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Part time

Job summary

Mary Washington Healthcare is seeking an Office Coordinator in the Women's Services Center in Fredericksburg for part-time daytime hours. You will verify patient insurance, obtain pre-authorizations, schedule tests, and collect self-pay and co-pays, while answering phones and greeting patients across Medical Imaging locations.

The role requires strong organizational skills, basic CPT/ICD knowledge, and ability to coordinate with physicians, insurers, and patients to ensure accurate billing and

Qualifications

• High school diploma or equivalent.
• Basic computer skills. Strong verbal and written communications skills required.
• Two (2) years related experience in call center, patient registration, accounts, or billing preferred.
• Experience in third party insurance and CPT/ICD-9 codes preferred.

Responsibilities

• Greets customers courteously and provides excellent customer service.
• Answers phones courteously, screens and transfers calls or takes messages.
• Assists with patient financial matters and scheduling tests as ordered.
• Maintains documentation for regulatory requirements and collects insurance cards.
• Obtains pre-authorization information from insurers and monitors scheduling lists.
• Communicates with insurance companies for benefits, co-pays, and approvals.
• Keeps work area organized and coordinates with teams to ensure smooth workflow.
• Enters pre-authorization documentation into RMS and reconciles daily charges.
• Prepares and maintains CD/film requests and HIPAA procedures.
• Distributes final reports to ordering doctors and acts as liaison with patients and offices.

Skills

Customer service

Communication skills

Scheduling experience

Insurance terminology

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Mary Washington Healthcare is seeking an Office Coordinator in the Women's Services Center in Fredericksburg for part-time daytime hours. You will verify patient insurance, obtain pre-authorizations, schedule tests, and collect self-pay and co-pays, while answering phones and greeting patients across Medical Imaging locations.

The role requires strong organizational skills, basic CPT/ICD knowledge, and ability to coordinate with physicians, insurers, and patients to ensure accurate billing and