Patient Services Coordinator III: Scheduling & Billing

Novant Health; Concord (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Novant Health in Concord, NC is seeking a dedicated Patient Services Coordinator III to join our Behavioral Health team. You will record patient demographics, insurance details, charges and collections with accuracy and timeliness, and schedule appointments efficiently.

You will also cross-train across administrative functions and support high-quality patient service in a fast-paced environment, upholding confidentiality and professionalism at all times.

Qualifications

• High School Diploma or GED is required.
• One year of clerical experience in a medical office is required.
• Knowledge of medical office software for updating demographics, posting charges, copays, and scheduling.
• Excellent verbal communication, ability to handle changing priorities, confidentiality, and teamwork.

Responsibilities

• Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections.
• Scheduling patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Multitasking

Team player

Confidentiality

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health in Concord, NC is seeking a dedicated Patient Services Coordinator III to join our Behavioral Health team. You will record patient demographics, insurance details, charges and collections with accuracy and timeliness, and schedule appointments efficiently.

You will also cross-train across administrative functions and support high-quality patient service in a fast-paced environment, upholding confidentiality and professionalism at all times.