Patient Services Coordinator III

Novant Health; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health in Mount Pleasant, SC seeks an Administrative Clerk to support clinics by accurately recording patient demographics, insurance data, charges and payments. You will schedule appointments and assist across multiple administrative functions, ensuring smooth office operations.

The role requires a High School diploma or GED and at least one year of medical office clerical experience, with strong EPIC system knowledge and attention to confidentiality.

Qualifications

• High school diploma or GED required.
• At least 1 year of clerical experience in a medical office setting.
• Knowledge of medical office software and EPIC systems; familiarity with coding requirements and payer billing is preferred.

Responsibilities

• Record patient demographics, insurance information, charges, and collections accurately and timely.
• Schedule patient appointments with attention to accuracy and efficiency.
• Cross-train in multiple administrative support functions.

Skills

Medical office software

Verbal communication

Organizational skills

Confidentiality

Team player

Initiative

Problem solving

Critical thinking

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC systems

Job description

What We Offer

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

What You'll Do

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.