Patient Services Coordinator III

Novant Health; Greer (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health in Greer, SC seeks an administrative assistant for a medical office. You will record patient demographics, insurance information, charges and payments, schedule appointments, and support cross-training in multiple admin functions.

Required: high school diploma or GED and at least one year of clerical experience in a medical office. Proficiency with medical office software and EPIC is preferred, with strong communication, organization and confidentiality.

Qualifications

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Other related experience may be considered in lieu of medical office experience.

Responsibilities

• Record patient demographics, insurance information, charges and collections.
• Schedule patient appointments in a timely and accurate manner.
• Cross-training required in multiple administrative support functions.

Skills

Phone etiquette

Verbal communication

Confidentiality

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross‑training required in multiple administrative support functions.

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross‑training required in multiple administrative support functions.

What You'll Do

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
• Other related experience may be considered in lieu of medical office experience.
• Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

What We're Looking For

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

187369