Patient Services Coordinator III

Novant Health; Monroe (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a remarkable team where quality care meets quality service at an established healthcare provider. This role is essential for ensuring accurate patient demographics and charges while efficiently scheduling appointments. You will be part of a diverse team that values inclusion and community involvement, dedicated to delivering exceptional healthcare experiences. If you are looking for a position that fosters professional growth and values your contributions, this opportunity is perfect for you.

Qualifications

• At least one year of clerical experience in a medical office setting.
• Knowledge of medical office software and basic medical terminology.

Responsibilities

• Deliver remarkable patient experiences in every dimension.
• Maintain a safe patient environment guided by 'First Do No Harm' principles.

Skills

Medical Office Software

Communication Skills

Organizational Skills

Problem-Solving Skills

Critical Thinking Skills

Basic Medical Terminology

Education

High School Diploma or GED

Tools

EPIC Systems

Job description

Job Summary

Responsible for the timely and accurate recording of patient demographics, insurance information, patient charges, and collections. Scheduling patient appointments efficiently and accurately. Cross-training in multiple administrative support functions is required.

Join Our Team

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

Our Values

At Novant Health, diversity and inclusion are core values. We engage the strengths and talents of each team member to provide remarkable healthcare to our patients, families, and communities. We invite applicants from all backgrounds to apply to our exciting career opportunities.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, engagement, and community involvement.
• Leverage diversity and inclusion to support quality care.
• Maintain a safe patient environment guided by "First Do No Harm" principles.

Qualifications

• Education: High School Diploma or GED required.
• Experience: At least one year of clerical experience in a medical office setting. Other related experience may be considered.
• Skills: Knowledge of medical office software (updating patient info, posting charges, scheduling), excellent communication, organizational, problem-solving, and critical thinking skills. Ability to interact across cultures and levels of authority. Confidentiality is essential. Basic medical terminology knowledge is required, which can be obtained through formal training or work experience. Proficiency with EPIC systems and understanding of billing and coding requirements are also required.
• Preferred Skills: Proficiency in all practice-related computer software.