Patient Services Coordinator III

Novant Health Careers; Charlotte (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Charlotte, NC, is seeking a Full-Time Patient Service Coordinator III for their Cardiology Clinic. This role involves managing patient information, scheduling appointments, and ensuring a high standard of care. Candidates should have clerical experience in a medical setting and strong communication skills. Join a team dedicated to quality service and patient satisfaction.

Qualifications

• One year of clerical experience in a medical office setting required.
• Proficiency in medical office software and scheduling appointments.

Responsibilities

• Deliver a remarkable patient experience in every interaction.
• Ensure a safe environment aligned with 'First Do No Harm' principles.

Skills

Communication

Organizational

Problem Solving

Critical Thinking

Education

High School Diploma or GED

Tools

Medical Office Software

EPIC Systems

Job description

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Job Summary

FT PATIENT SERVICE COORDINATOR III POSITION WITH CARDIOLOGY CLINIC

REQUIREMENT: ONE YEAR OF CLERICAL EXPERIENCE IN A MEDICAL SETTING

Novant Health is seeking a Patient Service Coordinator III responsible for accurate recording of patient demographics, insurance info, charges, and collections. The role includes scheduling appointments efficiently. Cross-training in multiple administrative functions is required. Join our team where quality care and service are our priorities.

Responsibilities

Deliver a remarkable patient experience in every interaction. Foster teamwork, engagement, and community involvement. Promote diversity and inclusion to support quality care. Ensure a safe environment aligned with "First Do No Harm" principles.

Qualifications

• High School Diploma or GED required
• At least one year of clerical experience in a medical office setting; relevant experience may suffice
• Proficiency in medical office software, updating patient info, posting charges, copays, scheduling appointments
• Excellent verbal communication, organizational, problem-solving, and critical thinking skills
• Ability to interact across cultures and levels of authority, maintain confidentiality, work as part of a team, show initiative
• Knowledge of medical terminology, EPIC systems, billing requirements, coding for practice specialty

Additional Skills (Preferred)

• Proficiency with all practice-related computer software

Job Details

Job Opening ID: 85228

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Hospitals and Healthcare

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