Patient Services Coordinator III

Novant Health; Wesley Chapel (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a Patient Service Coordinator III to ensure timely and accurate patient interactions. This role emphasizes delivering exceptional patient experiences and fostering teamwork in a diverse environment. Candidates should possess strong organizational and communication skills, with proficiency in medical office software and basic medical terminology. Join a dedicated team committed to quality care and service in a supportive atmosphere where every team member's strengths are valued.

Qualifications

• At least one year of clerical experience in a medical office setting.
• Proficiency in medical office software and basic medical terminology.

Responsibilities

• Deliver remarkable patient experience in every interaction.
• Support a safe patient environment based on 'First Do No Harm'.

Skills

Verbal Communication

Organizational Skills

Problem-Solving Skills

Critical Thinking

Basic Medical Terminology

Education

High School Diploma or GED

Tools

Medical Office Software

EPIC Systems

Job description

Job Title: Patient Service Coordinator III

Novant Health is seeking a Patient Service Coordinator III responsible for:

1. Timely and accurate recording of patient demographics, insurance information, charges, and collections.
2. Scheduling patient appointments efficiently.
3. Cross-training in multiple administrative support functions.

Join a remarkable team where quality care meets quality service, every dimension, every time.

Company Values and Diversity

At Novant Health, diversity and inclusion are core values. We engage the strengths and talents of each team member to provide exceptional healthcare to our patients, families, and communities. We welcome applicants from all backgrounds to apply.

Responsibilities

• Deliver the most remarkable patient experience in every interaction.
• Foster teamwork, engagement, and community involvement.
• Support a safe patient environment based on the principle of 'First Do No Harm.'

Qualifications

• Education: High School Diploma or GED required.
• Experience: At least one year of clerical experience in a medical office setting; related experience may be considered.
• Skills: Proficiency with medical office software, excellent verbal communication, organizational, problem-solving, and critical thinking skills. Ability to interact across cultures and levels of authority, maintain confidentiality, and work as part of a team. Basic medical terminology knowledge required; familiarity with EPIC systems and billing requirements preferred.

Additional Skills

Proficiency in all practice-related computer software is preferred.

Job Details

Job Opening ID: 86307

Join us and be part of a team committed to delivering exceptional healthcare and fostering a diverse, inclusive environment.