Patient Services Coordinator II - Bariatrics & Surgery

Baptist Memorial Health Care Corporation; Memphis (TN); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Baptist Memorial Health Care Corporation in Memphis, TN seeks a Customer Service Coordinator II for Bariatrics and General Surgery. You will be the first point of contact for patients, coordinate office activities, schedule appointments, and assist with financial counseling and insurance verification to ensure smooth clinic operations.

The role requires strong communication, ability to handle billing-related questions, maintain confidentiality, and work with a team to support patient care.

Qualifications

• Collegiate or medical trade completion required.
• One year of experience in a physician practice or clinic.
• Knowledge of medical terminology and insurance verification.
• Basic knowledge of Windows applications

Responsabilités

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains knowledge of insurance co-pays and deductibles for billing information.
• Promotes customer satisfaction with professional communication.
• Answers phones and directs messages to maintain workflow.
• Schedules appointments and collects demographic and insurance information.
• Inputs accurate patient data into the practice management system.
• Coordinates resources for data input and financial counseling.
• Completes assigned goals.

Connaissances

Customer service

Communication

Medical terminology

Formation

Associates Degree

Outils

Windows

Description du poste

Baptist Memorial Health Care Corporation in Memphis, TN seeks a Customer Service Coordinator II for Bariatrics and General Surgery. You will be the first point of contact for patients, coordinate office activities, schedule appointments, and assist with financial counseling and insurance verification to ensure smooth clinic operations.

The role requires strong communication, ability to handle billing-related questions, maintain confidentiality, and work with a team to support patient care.