Patient Experience & Billing Coordinator II

Baptist Memorial Health Care Corporation; Pecan Creek (MS); Sur place; USD 35 000 - 42 000; Plein temps

Résumé du poste

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first contact for patients and visitors in a physician practice setting. The role includes administrative support, insurance verification, and financial counseling to ensure smooth clinic operations and accurate billing processes.

Responsibilities include answering phones, scheduling appointments, collecting demographics and insurance data, and maintaining confidentiality while delivering excellent

Qualifications

• Excellent customer relations skills.
• Basic knowledge of Windows applications.
• Current knowledge of medical terminology.

Responsabilités

• Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
• Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
• Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
• Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
• Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
• Completes assigned goals.

Connaissances

Excellent customer relations

Basic Windows applications

Medical terminology knowledge

Formation

Associates Degree

Collegiate or medical trade completion

Description du poste

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to serve as the first contact for patients and visitors in a physician practice setting. The role includes administrative support, insurance verification, and financial counseling to ensure smooth clinic operations and accurate billing processes.

Responsibilities include answering phones, scheduling appointments, collecting demographics and insurance data, and maintaining confidentiality while delivering excellent