Patient Services Coordinator I

emergemarket.com; Des Moines (WA); On-site; USD 30,307 - 39,950; Full time

Benefits offered by this job

Medical, Dental, and Vision for family

HS A/FSA plans

Retirement Plan

PTO and holiday time

Job summary

HealthPoint in Des Moines, WA is seeking a front office professional to manage reception, scheduling, and patient registration. You will greet patients, collect payments, and guide families through services while delivering outstanding customer service.

Responsibilities include check-in/out, insurance verification, appointment coordination, and assisting patients with MyChart navigation. This role supports a patient-centered care team and requires reliable attendance.

Qualifications

• High school diploma or equivalent.
• Customer Service or Healthcare experience preferred.
• Basic operating knowledge of computers (Word, Excel, Outlook).
• Experience with Electronic Health Records is a plus.

Responsibilities

• Greet patients, families, and visitors at the clinic.
• Check-in patients: verify demographics and insurance, collect copays.
• Check-out: schedule follow-ups and provide documents, collect balances.
• Explain billing and financial assistance programs.

Job description

HealthPoint in Des Moines, WA is seeking a front office professional to manage reception, scheduling, and patient registration. You will greet patients, collect payments, and guide families through services while delivering outstanding customer service.

Responsibilities include check-in/out, insurance verification, appointment coordination, and assisting patients with MyChart navigation. This role supports a patient-centered care team and requires reliable attendance.