Patient Access & Scheduling Specialist

Primary Health Care, Inc (PHC); Des Moines (IA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Generous PTO accrual

401k with company match

Life & disability insurance

Flexible spending & health savings

Discounted pet insurance

Job summary

Primary Health Care, Inc (PHC) is seeking a Patient Access Representative I to ensure a positive experience for patients at the East Side Clinic in Des Moines. You will greet patients, assist with registrations, and manage appointment scheduling while contributing to a supportive care environment.

This position offers a starting pay between $15.50 and $19.40 per hour, along with comprehensive benefits and opportunities for professional growth within the healthcare field.

Qualifications

• Minimum of 1 year in a healthcare or customer service role.
• Excellent customer service skills and commitment to service excellence.
• Effective verbal and written communication skills.
• Good problem-solving skills with ability to apply critical thinking.
• Basic computer skills with proficiency using Microsoft Office applications.

Responsibilities

• Greet patients and visitors at the clinic.
• Manage the waiting area and ensure cleanliness.
• Schedule patient appointments and ensure accurate registrations.
• Perform insurance verification and assist with payment processes.
• Collaborate with care team for efficient clinic operations.

Skills

Customer service

Communication

Problem-solving

Teamwork

Microsoft Office

Detail oriented

Bilingual (Spanish/English)

Education

Associate degree in related field

Job description

Primary Health Care, Inc (PHC) is seeking a Patient Access Representative I to ensure a positive experience for patients at the East Side Clinic in Des Moines. You will greet patients, assist with registrations, and manage appointment scheduling while contributing to a supportive care environment.

This position offers a starting pay between $15.50 and $19.40 per hour, along with comprehensive benefits and opportunities for professional growth within the healthcare field.