Patient Care Coordinator - Front Desk & Scheduling

Socket.dev; Spokane (WA); On-site; USD 55,875,000 - 60,174,000; Full time

Benefits offered by this job

PTO

Holiday pay

Medical/dental/vision insurance

401k match

Competitive wages

Job summary

Integrity Rehab Group in Spokane, WA is seeking a proactive Patient Care Coordinator to greet patients, assist with insurance, referrals, and scheduling. This role requires excellent customer service and strong communication to support clinical operations.

The position emphasizes multitasking, accuracy in data entry within an electronic health records system, and teamwork. Prior healthcare and billing experience is strongly preferred, with benefits including PTO, holiday pay, and a 401k match.

Qualifications

• Great attitude and a desire to help others.
• Ability to multitask and remain detail oriented.
• Superior customer service and communication skills.
• Prior healthcare and billing experience strongly preferred.

Responsibilities

• Greeting patients and assisting with insurance, referrals, and scheduling questions.
• Answering incoming calls and scheduling new and recurring appointments.
• Verifying insurance coverage and obtaining authorizations.
• Collecting patient payments and balancing end of day.
• Posting daily charges into billing software and managing denials/receivables.

Skills

Customer service

Communication

Multitasking

Detail oriented

Adaptable

Computer skills

Job description

Integrity Rehab Group in Spokane, WA is seeking a proactive Patient Care Coordinator to greet patients, assist with insurance, referrals, and scheduling. This role requires excellent customer service and strong communication to support clinical operations.

The position emphasizes multitasking, accuracy in data entry within an electronic health records system, and teamwork. Prior healthcare and billing experience is strongly preferred, with benefits including PTO, holiday pay, and a 401k match.