Patient Services Coordinator — Health Unit

HealthPartners

Saint Paul (MN)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Job summary

Capitol View Transitional Care Center in Saint Paul, part of HealthPartners, seeks a Health Unit Coordinator to support daily operations and patient experiences in a 40-hour, 1.0 FTE role. You will handle front-desk duties, admissions, charting in Epic, and coordinating appointments and transportation.

Ideal candidates have a high school diploma and familiarity with medical terminology; EPIC knowledge is preferred.

Qualifications

High School Diploma or equivalent required.
Ability to read, write and understand medical terminology.
Ability to sort, file, assemble charts, record notes, forms and physician orders.
Proficient with copy/fax machines, telephones and general office equipment.
Must uphold MN Department of Health standards and HIPAA regulations.

Responsibilities

Greet patients, families and visitors and provide assistance as needed.
Validate parking passes and escort visitors to patient rooms or other hospital locations.
Maintain compliance with patient rights, privacy standards and HIPAA regulations.
Answer incoming telephone calls promptly, transfer calls, and take messages.
Schedule medical appointments and arrange transportation for patients.
Assist and complete patient admissions and discharges in Epic.
Maintain organized, accurate, and up-to-date patient files and forms.
Process laboratory, X-ray, MRI, and CT requests and follow up on results.
Keep census information current and accurate.
Attend required staff and facility meetings.
Perform additional duties and projects as assigned.