Patient Services Coordinator — Growth, Benefits, PSLF

Easterseals PORT Health; New Bern (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Paid time off and holidays

Full benefits package (Medical, Dental

Vision benefits

Life and Disability Insurance

403(b) Retirement Plan

Employee Assistance Program

Public Service Loan Forgiveness (PSLF)

Job summary

Easterseals PORT Health in New Bern, NC, is seeking a compassionate full-time Patient Services Coordinator (PSC) to join our Opioid Treatment Program team. You will perform front desk administrative duties, check in patients, collect co-pays, manage medical records, and handle patient paperwork with a focus on excellent service.

The PSC will be the face of our clinic, supporting adults with substance use and co-occurring conditions.

Qualifications

• High school diploma or GED required.
• Experience with mental health population preferred.
• Proficiency with EHR systems or technically savvy.
• Valid driver’s license, insurance and reliable transportation for work-related travel.

Responsibilities

• Check in and assist patients at the front desk.
• Collect co-pays and process patient paperwork and data.
• Handle medical records and maintain accurate documentation.
• Provide excellent customer service to patients and families visiting the clinic.
• Coordinate with clinical staff to support daily operations.

Skills

Customer service

Front desk experience

Education

High school diploma or GED

Tools

EHR systems

Job description

Easterseals PORT Health in New Bern, NC, is seeking a compassionate full-time Patient Services Coordinator (PSC) to join our Opioid Treatment Program team. You will perform front desk administrative duties, check in patients, collect co-pays, manage medical records, and handle patient paperwork with a focus on excellent service.

The PSC will be the face of our clinic, supporting adults with substance use and co-occurring conditions.