Patient Services Coordinator – Gastroenterology

bronsonhg; Kalamazoo (MI); On-site; USD 33,000 - 42,000; Full time

Job summary

Bronson Healthcare Group is seeking a Practice Support Assistant for Bronson Gastroenterology Portage. The role involves answering phones, greeting patients, scheduling, patient check-in, file preparation, and directing calls.

Candidates should demonstrate accuracy in data entry and a commitment to patient confidentiality. Requirements include a high school diploma or GED with 3–6 months of related experience; experience with medical insurance is preferred.

Qualifications

• High school diploma or GED required with 3–6 months related experience.
• Prior experience with medical insurance preferred.
• Excellent customer service and professional communication skills.
• Ability to maintain confidentiality of sensitive information.
• Strong organization and multi-tasking abilities.

Responsibilities

• Answer phones, greet patients and schedule appointments.
• Check-in patients and prepare/retrieve files for visits.
• Enter charges and payments into MISYS/Tiger or similar PMS.
• Maintain patient records and ensure accuracy of demographic data.
• Collaborate with office staff in a team environment.

Skills

Keyboarding

Computer skills

Professional communication

Customer service

Confidentiality

Teamwork

Education

High school diploma or GED

Tools

Medic/MISYS/Tiger or other PMS

Job description

Bronson Healthcare Group is seeking a Practice Support Assistant for Bronson Gastroenterology Portage. The role involves answering phones, greeting patients, scheduling, patient check-in, file preparation, and directing calls.

Candidates should demonstrate accuracy in data entry and a commitment to patient confidentiality. Requirements include a high school diploma or GED with 3–6 months of related experience; experience with medical insurance is preferred.