Patient Services Coordinator - Front Office (Medical)

Associated Retina Consultants; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Associated Retina Consultants in Phoenix seeks an experienced Front Office Representative to perform clerical support with high volume public contact. You will register patients, verify insurance, collect payments, and maintain patient confidentiality in a fast-paced eye care practice.

Candidates should have a high school diploma, at least three years of medical office experience, strong telephone and customer service skills, and proficiency with computer systems, printers, fax machines, and

Qualifications

• High school diploma or GED required.
• Strong customer service and phone etiquette.
• Ability to multi-task in a fast-paced environment.
• Excellent time management and organizational skills.
• Proficient with basic computer applications.

Responsibilities

• Register patients and verify demographic and insurance information.
• Collect payments, issue receipts, and log transactions.
• Answer inquiries about insurance, hours, services and locations.
• Schedule and manage appointments, including no-shows.
• Maintain patient confidentiality and accurate records.
• Coordinate with staff and physicians on patient matters.

Skills

Customer service

Multitasking

Telephone skills

Attention to detail

Data entry

Education

High school diploma or GED

Tools

Word processing software

Fax machines

Copier machines

Job description

Associated Retina Consultants in Phoenix seeks an experienced Front Office Representative to perform clerical support with high volume public contact. You will register patients, verify insurance, collect payments, and maintain patient confidentiality in a fast-paced eye care practice.

Candidates should have a high school diploma, at least three years of medical office experience, strong telephone and customer service skills, and proficiency with computer systems, printers, fax machines, and