Patient Services Coordinator: Front Office & Insurance

Ryan-Healt; City of Niagara Falls (NY); Vor Ort; USD 38.000 - 48.000; Vollzeit

Zusammenfassung

Ryan Health in New York is seeking a Patient Services Representative to handle front office duties and support daily operations in a busy ambulatory care setting.

You will check in patients, collect copays, verify insurance, process referrals, update registrations, and assist with sliding fee eligibility while delivering courteous, compliant service to every patient. Experience with eClinicalWorks is preferred, and bilingual English/Spanish is a plus for serving a diverse community.

Qualifikationen

• Front office experience in a healthcare setting is required.
• Ability to process payments and verify insurance.
• Ability to screen for sliding fee eligibility and assist with entitlements.

Aufgaben

• Check in patients and create same-day visits when needed.
• Collect copays and uninsured fees; balance daily revenue.
• Verify insurance coverage and bill insurers for services.
• Direct patients to the appropriate departments and staff.
• Assist with referrals, authorizations, and off-site appointments.
• Update patient registrations and contact information.
• Schedule and manage referrals and urgent appointments.

Kenntnisse

Customer service

Bilingual English/Spanish

EMR knowledge

Communication skills

Ausbildung

High School Diploma or GED

Tools

eClinicalWorks

Jobbeschreibung

Ryan Health in New York is seeking a Patient Services Representative to handle front office duties and support daily operations in a busy ambulatory care setting.

You will check in patients, collect copays, verify insurance, process referrals, update registrations, and assist with sliding fee eligibility while delivering courteous, compliant service to every patient. Experience with eClinicalWorks is preferred, and bilingual English/Spanish is a plus for serving a diverse community.