Patient Services Coordinator (Front Office)

Kidney Specialists Of Southern Nevada; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Mon to Fri schedule

Paid Company holidays

Medical

Dental

Vision

Paid Time Off

Company-paid Life insurance

Company-paid Short term disability

Company-paid Long term disability

Flexible Spending

401k

Job summary

Kidney Specialists Of Southern Nevada is seeking a dynamic full-time Patient Representative to join our growing health care team at our Central HQ in Las Vegas. The role focuses on front desk tasks, patient check-in/out, appointment scheduling, and EMR documentation to support quality patient care.

The position requires excellent communication, strong computer skills, and a patient-centered approach. A minimum of 3 years of relevant experience is preferred, with Epic software familiarity a plus;

Qualifications

• High school diploma required.
• Minimum of three (3) years of prior relevant experience preferred.
• Excellent written and verbal communication skills.
• Strong computer and EMR proficiency.
• Extremely organized with attention to detail.
• Knowledge of Spanish is an asset.

Responsibilities

• Greets patients and visitors upon arrival.
• Answers all phone calls and directs callers to the correct department.
• Schedules patient appointments.
• Adds patients to recall and waiting lists; schedules patients from recall and waiting lists.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Checks patients in and out; processes patient paperwork.
• Scans insurance cards and verifies eligibility.
• Collects and posts patient co-pays.
• Ensures paperwork is completed for new patients and processes.
• Completes eligibility tasks and orders in EMR.
• Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures.
• Cross trains in all front office positions to cover as assigned.
• Travels to other KSOSN locations when needed.
• Additional duties as assigned

Skills

Customer service

Communication

Computer skills

Organization

Teamwork

Spanish (asset)

Education

High School Diploma

Tools

Epic software

Job description

Kidney Specialists Of Southern Nevada is seeking a dynamic full-time Patient Representative to join our growing health care team at our Central HQ in Las Vegas. The role focuses on front desk tasks, patient check-in/out, appointment scheduling, and EMR documentation to support quality patient care.

The position requires excellent communication, strong computer skills, and a patient-centered approach. A minimum of 3 years of relevant experience is preferred, with Epic software familiarity a plus;