Patient Care Concierge & Front Desk Coordinator

Jobtome; Paradise (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Las Vegas, NV, to provide front office support, schedule patient appointments, register patients, and handle cashiering. This role requires strong customer service and administrative skills within a healthcare setting.

Typical duties include greeting patients, updating demographics, collecting co-pays, and coordinating with back office staff to maintain smooth patient flow.

Qualifications

• High School Diploma/GED.
• 1+ years of experience in customer service.
• 1+ years of experience providing administrative support in a healthcare setting.
• Beginner proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider.
• Provide exceptional service to all customers.
• Greet patient and check in/out; update demographics and insurance in IDX as needed.
• Collect co-pays and adhere to cash handling policies.
• Manage waiting room cleanliness and communicate pertinent information to patients.
• Coordinate with back office staff to ensure smooth patient flow.
• Resolve service issues and refer to management or clinical staff when needed.
• Assist coworkers by floating to other areas as requested.

Skills

Customer service

Administrative support

MS Office

Education

High School Diploma/GED

Tools

EMR software

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Las Vegas, NV, to provide front office support, schedule patient appointments, register patients, and handle cashiering. This role requires strong customer service and administrative skills within a healthcare setting.

Typical duties include greeting patients, updating demographics, collecting co-pays, and coordinating with back office staff to maintain smooth patient flow.