Patient Services Coordinator — Front Desk & Scheduling

ADP, Inc.; Wesley Chapel (FL); On-site; USD 28,000 - 30,000; Full time

Job summary

Star Sleep & Wellness is seeking a Patient Administration Coordinator for our Wesley Chapel location. You will create a welcoming front desk experience and handle patient check-in/out, scheduling, and insurance verification.

No medical background required, but comfort with various technologies and detail orientation is essential. This full-time role offers Monday–Friday hours and a focus on excellent patient service.

Responsibilities

• Manage daily front desk operations and ensure smooth clinic workflow
• Perform patient check-in and check-out, confirming accurate demographic and insurance information
• Schedule appointments and coordinate provider calendars
• Complete insurance verification, eligibility checks, and authorization processes
• Prepare charts and ensure all required documentation is ready prior to patient visits
• Communicate with patients via phone, text, and electronic messaging platforms
• Collaborate with clinical staff to support efficient patient flow
• Maintain inventory of front office and patient-facing administrative supplies
• Ensure adherence to front office administration policies, procedures, and workflows
• Serve as the primary administrative point of contact for the clinic/location
• Support reporting activities, audits, and quality improvement initiatives
• Assist with packaging and shipments as needed
• Provide support with basic clinical tasks when appropriate and trained

Job description

Star Sleep & Wellness is seeking a Patient Administration Coordinator for our Wesley Chapel location. You will create a welcoming front desk experience and handle patient check-in/out, scheduling, and insurance verification.

No medical background required, but comfort with various technologies and detail orientation is essential. This full-time role offers Monday–Friday hours and a focus on excellent patient service.