Patient Experience Coordinator - Sleep Wellness

Star Sleep, LLC; Frisco (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Star Sleep & Wellness in Frisco, TX is seeking a Patient Administration Coordinator to be the first impression for our patients. You will greet patients, check in, collect required documents, and collaborate with the clinical team to ensure smooth visits.

No medical experience is required; we value outstanding customer service, attention to detail, and a willingness to learn new technology. You will verify insurance for oral appliance shipments, manage deliveries, and maintain spreadsheets.

Qualifications

• High school diploma, GED, or equivalent required.
• Strong communication and interpersonal skills required.
• Excellent organizational and time-management abilities required.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new processes and technologies.
• Commitment to maintaining professionalism and confidentiality.
• Bilingual (Spanish/English) preferred but not required.
• Reliable transportation and ability to travel between DFW sites.

Responsibilities

• Greet and check in patients, ensuring all required documentation is collected.
• Prepare patient charts and collaborate closely with the clinical team.
• Assist the Advocacy cost team by verifying insurance for oral appliance shipments.
• Manage deliveries and maintain spreadsheet tracking.
• Execute time-sensitive administrative duties as needed.

Skills

Communication

Organizational skills

Time management

Teamwork

Adaptability

Confidentiality

Bilingual (Spanish/English)

Independent work

Technology learning

Education

High school diploma, GED, or equivalent.

Job description

Star Sleep & Wellness in Frisco, TX is seeking a Patient Administration Coordinator to be the first impression for our patients. You will greet patients, check in, collect required documents, and collaborate with the clinical team to ensure smooth visits.

No medical experience is required; we value outstanding customer service, attention to detail, and a willingness to learn new technology. You will verify insurance for oral appliance shipments, manage deliveries, and maintain spreadsheets.