Cardiac Care Front Desk & Scheduling Specialist

Cayuga Medical Center; Hayts Corner (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health System is seeking a Patient Services Representative for the Cayuga Heart and Vascular Center in New York. The role focuses on coordinating cardiac testing, verifying demographics and orders, and ensuring smooth front-desk operations for patients and providers.

Ideal candidates have an associates degree or equivalent experience, strong customer service skills, and proficiency with MS Office; experience with EMR systems like Meditech, Medent, or Epic is preferred.

Qualifications

• Associates degree or equivalent experience required.
• Strong interpersonal skills with customer service experience.
• Experience with Microsoft Office suite preferred.

Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with unit schedules and verify block utilization.
• Create and organize patient charts and maintain office supplies.
• Manage front desk operations and provide a welcoming, professional in-person experience.

Skills

MS Office

Interpersonal skills

Customer service

Education

Associates degree or equivalent experience

Bachelor's degree Preferred

Tools

Meditech

Medent

Epic

Job description

Cayuga Health System is seeking a Patient Services Representative for the Cayuga Heart and Vascular Center in New York. The role focuses on coordinating cardiac testing, verifying demographics and orders, and ensuring smooth front-desk operations for patients and providers.

Ideal candidates have an associates degree or equivalent experience, strong customer service skills, and proficiency with MS Office; experience with EMR systems like Meditech, Medent, or Epic is preferred.