Patient Services Coordinator - Front Desk & Scheduling

Socket.dev; Maple Grove (MN); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

HSA

Dental insurance

Vision insurance

403(b) plan

PTO

Shift differentials

Wellbeing resources

Continuing education credits

Job summary

Fairview Clinics is seeking a Patient Services Coordinator to join the rehab team at New Hope and Arbor Lakes. The PSC handles scheduling, patient check-ins, and clerical duties in a patient‑centered environment.

This on-site role requires superb customer service, solid computer skills, and the ability to manage multiple tasks while maintaining a welcoming front desk and accurate records.

Qualifications

• Must have excellent customer service and communication skills.
• Experience with scheduling in a healthcare setting is a plus.
• Proficiency with standard office software and equipment.

Responsibilities

• Completes scheduling functions.
• Demonstrates excellent customer service skills.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately, communicating changes to all involved staff.
• Seeks out solutions to time conflicts directly through parties involved and other resources.
• Scans pertinent documents into the patient record.
• Informs patients of changes and offers alternatives when needed.
• Completes clerical and reception duties.
• Answers and screens telephone calls.
• Manages mail and inter-office communications.
• Maintains patient data and forms.
• Supports certification processes as applicable.

Skills

Customer service

Scheduling

Clerical tasks

Data entry

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Fairview Clinics is seeking a Patient Services Coordinator to join the rehab team at New Hope and Arbor Lakes. The PSC handles scheduling, patient check-ins, and clerical duties in a patient‑centered environment.

This on-site role requires superb customer service, solid computer skills, and the ability to manage multiple tasks while maintaining a welcoming front desk and accurate records.