Patient Services Coordinator: Front Desk & Records

Providence; Aberdeen (WA); On-site; USD 35,000 - 48,000; Full time

Job summary

Providence Centralia Hospital seeks a front office support team member to deliver efficient patient-facing services and coordinate internal and external communications. The role requires organizing records and scheduling while supporting care teams in a respectful, patient-centered environment.

Ideal candidates have at least 1 year of customer service experience, some medical setting exposure, and familiarity with electronic medical records.

Qualifications

• 1 year of customer service experience.
• Location at Providence Centralia Hospital.
• Experience in a medical setting preferred.
• Familiarity with EMR systems preferred.

Responsibilities

• Provide efficient front office services to patients.
• Coordinate clinic phone communications among staff, patients, and providers.
• Collect and distribute records accurately via computer or manual systems.
• Perform clerical, scheduling, and records activities in support of patients and staff.

Skills

Customer service

Clerical skills

Phone communications

Education

Two years of community college / business school training

Tools

Electronic Medical Record (EMR)

Job description

Providence Centralia Hospital seeks a front office support team member to deliver efficient patient-facing services and coordinate internal and external communications. The role requires organizing records and scheduling while supporting care teams in a respectful, patient-centered environment.

Ideal candidates have at least 1 year of customer service experience, some medical setting exposure, and familiarity with electronic medical records.