Patient Services Coordinator: Front Desk & Patient Support

Barrett Hospital & HealthCare; Dillon (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

403(b) with Employer match

PTO/Sick Leave

Health insurance

FSA/HSA

Dental insurance

Vision insurance

Employee Assistance Program

Life insurance

Well-being plans

Job summary

Barrett Hospital & HealthCare in Dillon, MT is seeking a Patient Services Coordinator to perform receptionist and clerical duties, greet visitors, and provide information to patients in person or by phone. The role includes managing a multi-line phone system, interviewing patients for account information, and verifying insurance coverage in the EMR.

The ideal candidate will have a passion for customer service excellence, strong communication skills, and enjoy working with the public.

Qualifications

• High School Diploma, GED or equivalent required.
• 1–3 years healthcare experience and/or training preferred.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Greet visitors and provide general information to patients in person or by phone.
• Maintain the multi-line phone system and handle inquiries.
• Interview patients for pertinent account information and verify insurance coverage/eligibility.
• Enter new patient information into the electronic medical record (EMR).
• Protect patient, physician, and employee privacy in accordance with policy and regulatory requirements.

Skills

Customer service

Education

High School Diploma, GED or equivalent

Job description

Barrett Hospital & HealthCare in Dillon, MT is seeking a Patient Services Coordinator to perform receptionist and clerical duties, greet visitors, and provide information to patients in person or by phone. The role includes managing a multi-line phone system, interviewing patients for account information, and verifying insurance coverage in the EMR.

The ideal candidate will have a passion for customer service excellence, strong communication skills, and enjoy working with the public.