Patient Registration Representative: Tuesday-Saturday

Missoula Community Health Services; Superior (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Disability accommodation available

Job summary

Missoula Community Health Services in Superior, MT is seeking a friendly, reliable hospital front desk clerk to greet patients, manage registrations, and answer phones.

No experience required; training provided. Must be able to work Tuesday-Friday 8am-5pm and Saturday 9:30am-6pm, handle busy lines, and coordinate with clinic staff to support operations.

Qualifications

• Excellent phone skills and ability to handle multiple lines.
• Keyboard and computer skills.
• Able to work in a stressful environment with interruptions while greeting customers cheerfully.
• Must be a team player willing to help clinic reach its missions and goals.
• Outgoing and great at multi-tasking.
• Able to prioritize workloads to meet deadlines.

Responsibilities

• Greet patients as they enter the facility.
• Perform clerical duties and maintain the outpatient/nurse station area.
• Answer incoming phone calls and redirect to proper extension.
• Process the registration function for patients entering our health care organization.
• Secure all information necessary for internal operations; explain forms and policies; obtain signatures.
• Prepare and post charges in the EHR.
• Perform other duties as assigned by supervisor.

Skills

Phone skills

Keyboard skills

Multi-tasking

Team player

Customer service

Communication skills

Tools

EHR system

Billing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hospital, Superior, MT, US

**No experience required. Willing to train the right individual with excellent customer service & communication skills**

Full Time: Tuesday-Friday 8am-5pm & Saturday 9:30am-6pm

Duties of this position may include Greets all MCH patients as they enter the facility. Performs clerical duties and maintains the physical environment of the outpatient & nurse station area. Answers incoming phone calls and redirects to proper extension. Processes the registration function for patients entering our health care organization through inpatient, outpatient, or the emergency department. Secure all information necessary for internal operations. Introduces the patient to the environment, explaining policies, securing signatures, detailing forms, completes billing screens, and answers any questions. Prepares and posts charges in EHR. Performs other duties as assigned by supervisor.

Prefer working knowledge of:

• Medical Insurance
• Accounts Receivable
• Electronic Health Records

Must have:

• Excellent phone skills, able to answer multiple phone lines at once.
• Keyboard and computer skills
• Able to work in a stressful environment with frequent interruptions to job flow, all the while greeting customers with a cheerful and positive attitude.
• Must be a team player willing to help clinic office reach its' missions and goals.
• We are looking for an outgoing person who is a great multi-tasker.
• Must be able to work collaboratively with other departments and be able to prioritize workloads to meet deadlines.