Patient Registration Representative: Tuesday-Saturday

Mineral Community Hospital; Superior (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Mineral Community Hospital in Superior, MT is seeking a Full Time Administrative Clerk to greet patients, handle registration, and support the clinic office. No experience required; willing to train the right individual with excellent customer service and communication skills.

Work shifts are Tuesday-Friday 8am-5pm and Saturday 9:30am-6pm. Responsibilities include answering phones, processing registrations, securing patient information, explaining policies, and posting charges in the EHR.

Qualifications

• Excellent phone skills with the ability to answer multiple lines
• Keyboard and computer skills
• Able to work in a stressful environment with interruptions
• Must be a team player and help clinic reach its missions
• Outgoing, great multi-tasker, and collaborative across departments

Responsibilities

• Greets all patients entering the facility
• Performs clerical duties and maintains the outpatient and nurse station area
• Answers incoming calls and redirects to extensions
• Processes patient registration for inpatients, outpatients, or ED
• Secures information for internal operations and explains policies
• Assists with billing screens and posting charges in the EHR
• Performs other duties as assigned by supervisor

Skills

Phone skills

Keyboard skills

Customer service

Team player

Multi-tasking

Communication skills

Education

High school diploma

Tools

EHR (Electronic Health Records)

Billing systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hospital, Superior, MT, US

**No experience required. Willing to train the right individual with excellent customer service & communication skills**

Full Time: Tuesday-Friday 8am-5pm & Saturday 9:30am-6pm

Duties of this position may include Greets all MCH patients as they enter the facility. Performs clerical duties and maintains the physical environment of the outpatient & nurse station area. Answers incoming phone calls and redirects to proper extension. Processes the registration function for patients entering our health care organization through inpatient, outpatient, or the emergency department. Secure all information necessary for internal operations. Introduces the patient to the environment, explaining policies, securing signatures, detailing forms, completes billing screens, and answers any questions. Prepares and posts charges in EHR. Performs other duties as assigned by supervisor.

Prefer working knowledge of:

• Medical Insurance
• Accounts Receivable
• Electronic Health Records

Must have:

• Excellent phone skills, able to answer multiple phone lines at once.
• Keyboard and computer skills
• Able to work in a stressful environment with frequent interruptions to job flow, all the while greeting customers with a cheerful and positive attitude.
• Must be a team player willing to help clinic office reach its' missions and goals.
• We are looking for an outgoing person who is a great multi-tasker.
• Must be able to work collaboratively with other departments and be able to prioritize workloads to meet deadlines.