Patient Services Coordinator

Barrett-Hospital; Dillon (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) with Employer match

PTO/Sick Leave

Health insurance

FSA/HSA

Dental insurance

Vision insurance

Employee Assistance Program

Life insurance

Optional health and well-being plans

Job summary

Barrett Hospital & HealthCare in Dillon, MT seeks a Patient Services Coordinator to greet visitors, answer inquiries, and manage patient information. The role includes interviewing patients, verifying insurance, and entering data into the EMR, while upholding privacy standards for patients, staff, and physicians.

The ideal candidate will have strong communication skills and a passion for customer service excellence, with a comfort working with the public in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1–3 years healthcare experience preferred.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Greet visitors and provide general information to patients.
• Maintain the multi-line phone system.
• Interview patients for pertinent account information.
• Verify patient insurance coverage/eligibility.
• Enter new patient information into the electronic medical record.
• Protect privacy of patients, physicians and employees in accordance with policy.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

EMR system

Job description

Description

The Patient Services Coordinator provides a full range of receptionist and clerical supportive services including greeting visitors, providing general information to patients either in person or on the telephone, maintains the mulit-phone line system, interviews patients for pertinent account information, verifies patient insurance coverage/eligibility, and enters new patient information into the electronic medical record. The Patient Services Coordinator protects the privacy of patients, physicians and employees in accordance with policy and regulatory requirements. The successful candidate will have a passion for customer service excellence, possess a high standard of communication skills, and enjoy working with the public.

Requirements

Minimum Qualifications:

• High School Diploma, GED or equivalent required
• A minimum of one to three years related healthcare experience and/or training; or equivalent combination of education and experience preferred
• Bilingual in English/Spanish is a plus

Facility Information:

Barrett Hospital & HealthCare provides the people of southwestern Montana with quality healthcare services. Recognized as a leader in rural health facilities, we have been named as a Top 100 Critical Access Hospital for 14 years and a Top 20 CAH 7 times from among over 1300 critical access hospitals across the nation. We continually strive for clinical excellence, with patient safety our top priority. Barrett Hospital & Healthcare is an 18-bed facility with an impressive array of technology, ancillary services and a thriving physician clinic with regional respect for quality expertise.

About our Community:

Located in Dillon, Montana, our community is renowned for scenic outdoor experiences including cross-country, downhill and backcountry skiing, blue ribbon fly-fishing, world class hunting, and extensive hiking and biking opportunities. Nestled in the northern Rocky Mountains, the City of Dillon is home to an excellent school system and is home to the University of Montana Western campus. We invite you to join our team and enjoy an adventurous Montana lifestyle!

Benefits:

• 403(b) with Employer match
• PTO/Sick Leave
• Health insurance
• Flexible Spending Account / Health Savings Account
• Dental insurance
• Vision insurance
• Employee Assistance Program
• Life insurance
• Offering a variety of optional health and well-being plans