Patient Services Concierge — Bilingual

Barrett-Hospital; Dillon (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) with Employer match

PTO/Sick Leave

Health insurance

FSA/HSA

Dental insurance

Vision insurance

Employee Assistance Program

Life insurance

Optional health and well-being plans

Job summary

Barrett Hospital & HealthCare in Dillon, MT seeks a Patient Services Coordinator to greet visitors, answer inquiries, and manage patient information. The role includes interviewing patients, verifying insurance, and entering data into the EMR, while upholding privacy standards for patients, staff, and physicians.

The ideal candidate will have strong communication skills and a passion for customer service excellence, with a comfort working with the public in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1–3 years healthcare experience preferred.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Greet visitors and provide general information to patients.
• Maintain the multi-line phone system.
• Interview patients for pertinent account information.
• Verify patient insurance coverage/eligibility.
• Enter new patient information into the electronic medical record.
• Protect privacy of patients, physicians and employees in accordance with policy.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

EMR system

Job description

Barrett Hospital & HealthCare in Dillon, MT seeks a Patient Services Coordinator to greet visitors, answer inquiries, and manage patient information. The role includes interviewing patients, verifying insurance, and entering data into the EMR, while upholding privacy standards for patients, staff, and physicians.

The ideal candidate will have strong communication skills and a passion for customer service excellence, with a comfort working with the public in a healthcare setting.