Patient Services Coordinator – Front Desk & Care Experience

Physical Rehabilitation Network, LLC.; Englewood (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Clinical incentive opportunities

Student loan repayment

Job summary

Physical Rehabilitation Network (PRN) is hiring a Patient Services Representative for our Englewood clinic. You will deliver exceptional customer service, manage schedules, and support front-office operations to ensure a smooth patient experience.

Responsibilities include greeting patients, collecting insurance details, coordinating with clinical staff, maintaining accurate records, and assisting with administrative tasks during downtime. We offer competitive compensation and a range of benefits.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Experience in a customer service role; healthcare setting preferred.
• Proficiency with office software and scheduling systems.
• Strong interpersonal and detail-oriented handling of patient information.

Responsibilities

• Greet and welcome patients professionally and warmly.
• Schedule appointments and answer patient inquiries in person or by phone.
• Collect and verify patient information and insurance details.
• Maintain accurate patient records and keep front office organized.
• Coordinate with clinical staff for a seamless patient experience.
• Assist front office with downtime tasks (phone, scanning, payments, filing).
• Ensure reception and therapy areas are clean and organized.

Skills

Customer service

Scheduling

Communication

Attention to detail

Education

High school diploma

Healthcare administration training

Tools

Electronic health records (EHR)

Office software

Job description

Physical Rehabilitation Network (PRN) is hiring a Patient Services Representative for our Englewood clinic. You will deliver exceptional customer service, manage schedules, and support front-office operations to ensure a smooth patient experience.

Responsibilities include greeting patients, collecting insurance details, coordinating with clinical staff, maintaining accurate records, and assisting with administrative tasks during downtime. We offer competitive compensation and a range of benefits.