Patient Registration & Front Desk Specialist

SCR St. Claire Medical Center, Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

SCR St. Claire Medical Center, Inc. in Morehead, KY, is seeking a patient registration specialist to greet patients, collect demographics and insurance data, schedule admissions, and ensure accurate medical records while upholding privacy standards.

You will verify insurance, collect co-pays, answer phones, and support clerical tasks across the clinic, contributing to smooth patient flow and high service quality in a busy healthcare environment.

Qualifications

• Accurate data entry for patient demographics and insurance information.
• Ability to verify health insurance details and pre-certifications when needed.
• Experience handling cash, co-pays, and deposits with balancing routines.
• Strong communication skills and ability to maintain confidentiality.

Responsibilities

• Register patients according to workflows and enter demographic/insurance data.
• Verify insurance and complete pre-certification when required.
• Collect co-pays, manage daily cash activities, and balance deposits.
• Answer phones, schedule appointments, and process referrals promptly.
• Maintain patient records, handle correspondence, and protect privacy.
• Greet patients and visitors, directing them to appropriate locations.
• Coordinate admissions, procedures, and bed assignments with staff.
• Assist with onboarding and supervise daily departmental tasks.
• Monitor queues, audit data entry, and ensure timely record updates.

Skills

Customer service

Data entry

Phone etiquette

Communication

Education

High school diploma or equivalent

Job description

SCR St. Claire Medical Center, Inc. in Morehead, KY, is seeking a patient registration specialist to greet patients, collect demographics and insurance data, schedule admissions, and ensure accurate medical records while upholding privacy standards.

You will verify insurance, collect co-pays, answer phones, and support clerical tasks across the clinic, contributing to smooth patient flow and high service quality in a busy healthcare environment.