Patient Access & Front Desk Coordinator II

Bayhealth; Dover (DE); On-site; USD 48,720,000 - 73,010,000; Full time

Benefits offered by this job

Generous Paid Time Off and Paid Holid

Matching 401(k)/403(b) Plans

Excellent Health, Dental, and Vision

Disability and Life Insurance options

On Site Child Care

Educational Reimbursement

Health Care and Dependent Care Flex (F

Voluntary Benefits

Job summary

Bayhealth Medical Center in Delaware is seeking a Front Office Assistant to greet patients, activate files, and guide them through a pre-determined schedule in a physician's office. The role involves handling scheduling, insurance referrals, payments, and patient registration with HIPAA compliance on a daytime shift.

Responsibilities include coordinating patient flow, obtaining authorizations, educating patients about billing, and supporting daily clerical duties to keep the office running

Qualifications

• Education: High School Diploma or GED.
• Experience: One-year clerical, office, and/or customer service experience in a healthcare environment.
• Preferred: Two years clerical, office, and/or customer service experience in a healthcare environment.

Responsibilities

• Perform front desk, receptionist and registration duties while maintaining efficient patient flow.
• Prepare patients for visits and assist with daily operations.
• Schedule surgeries, pre-surgery and day-of-surgery instructions.
• Obtain insurance authorizations/referrals and collect payments.
• Register patients in system and maintain medical records.
• Maintain HIPAA compliance and complete end-of-day reconciliation.

Skills

Customer service

Clerical work

Education

High School Diploma or GED

Job description

Bayhealth Medical Center in Delaware is seeking a Front Office Assistant to greet patients, activate files, and guide them through a pre-determined schedule in a physician's office. The role involves handling scheduling, insurance referrals, payments, and patient registration with HIPAA compliance on a daytime shift.

Responsibilities include coordinating patient flow, obtaining authorizations, educating patients about billing, and supporting daily clerical duties to keep the office running