Patient Services Coordinator - Front Desk

Phoenix Heart Vein Vascular; Glendale (AZ); On-site; USD 42,981,000 - 57,859,000; Full time

Job summary

Phoenix Heart Vein Vascular is seeking a Front Office Representative to manage patient check-in/check-out, scheduling, and phone duties across clinic locations. You will be the first point of contact, ensuring a smooth patient experience and accurate data entry to support operations.

The role requires strong communication, multitasking, and discretion with confidential information in a fast-paced healthcare environment. Travel between clinic locations may be required.

Qualifications

• 1 year of front office, scheduling, or call center experience, preferably in healthcare.
• Strong communication and customer service skills.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule, reschedule, and cancel patient appointments across clinics.
• Check-in and check-out patients, verify insurance and collect copays/deductibles.
• Maintain accurate patient records in the EMR and support revenue cycle tasks.

Skills

Front office

Communication

Multitasking

Customer service

HIPAA compliance

Education

High School Diploma

Tools

EMR software

Job description

Phoenix Heart Vein Vascular is seeking a Front Office Representative to manage patient check-in/check-out, scheduling, and phone duties across clinic locations. You will be the first point of contact, ensuring a smooth patient experience and accurate data entry to support operations.

The role requires strong communication, multitasking, and discretion with confidential information in a fast-paced healthcare environment. Travel between clinic locations may be required.