Patient Services Coordinator - Front Desk

Euna Grants, Powered by eCivis; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Carolina Center for Specialty Surgery in mid-town Charlotte is seeking a Full Time Patient Representative to greet patients, verify insurance, collect payments, and handle front desk tasks in a busy medical practice affiliated with CNSA.

Ideal candidate has at least 1 year healthcare front desk experience; knowledge of insurance and medical terminology; HIPAA familiarity; ability to multi-task and deliver excellent patient care. Hours: four 10-hour days starting at 6:00am.

Qualifications

• Healthcare front desk experience preferred (minimum 1 year).
• Medical office terminology knowledge.
• Understanding of insurance and payer guidelines.
• HIPAA guidelines and policies.

Responsibilities

• Check in patients; collects payments; verifies and/or updates insurance.
• Obtains proper insurance documentation and demographic information following HIPAA standards.
• Processes new patient paperwork and/or updated paperwork for surgeries
• Follows established procedures to prepare for upcoming surgeries
• Explains insurance authorization to patients as necessary
• Other duties as assigned by changing needs, patient flow, or physician request.

Skills

Time management

Problem solving

Multitasking

Prioritization

Communication

Detail orientation

Tools

Microsoft Office

EMR systems

Job description

Carolina Center for Specialty Surgery in mid-town Charlotte is seeking a Full Time Patient Representative to greet patients, verify insurance, collect payments, and handle front desk tasks in a busy medical practice affiliated with CNSA.

Ideal candidate has at least 1 year healthcare front desk experience; knowledge of insurance and medical terminology; HIPAA familiarity; ability to multi-task and deliver excellent patient care. Hours: four 10-hour days starting at 6:00am.